Politique de remboursement

Protein Balls 

At Protein Balls, we prioritize customer satisfaction and strive to provide high-quality products. Due to the nature of our food items, we do not accept returns to ensure product safety and hygiene.

1. Return Policy

We do not accept returns for food safety reasons. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will gladly assist you.

2. Refund Policy

Damaged or Incorrect Items: If your order arrives damaged or incorrect, we will issue a full refund or send a replacement.

Dissatisfaction with Taste: Unfortunately, we cannot offer refunds based on personal taste preferences, but we appreciate your feedback and continuously work to improve.

Order Cancellation: Orders can only be canceled before they are shipped. Once shipped, cancellations and refunds are not possible.

3. How to Request a Refund or Assistance

Please contact us via:

Email: [Enter your email here]

Instagram: [Enter Instagram handle here]

Include your order number and a clear photo of the product if applicable.

Protein Balls reserves the right to update this policy at any time without prior notice.